Privacy Policy

Last updated: November 13, 2024

Introduction

This Privacy Policy (the “Policy”) explains how Revynox (“we,” “us,” or “our”) collects, processes, shares, and retains personal data submitted to or processed through our website (www.revynox.com) and any associated services, applications, or features offered or enabled by us (collectively, the “Services”). We value your privacy and aim to protect the data you entrust to us. If you have questions or feedback about this Policy, please reach out to us at contact@revynox.com.

This Policy applies to our customers, end users, visitors, and any others interacting with our Services. However, it does not cover third-party websites linked through our site or our collection and use of personal data in employment contexts. If you require more information on how we handle data in the human resources context, please contact us.

By accessing or using the Services, you consent to the collection, processing, sharing, and retention of information as outlined in this Policy.

Who We Are

Revynox is based in Canada & India and provides software development, DevOps, and API integration services designed to empower businesses through customized digital solutions. We work with clients worldwide, offering scalable and flexible service packages tailored to unique needs.

Our team spans multiple locations, and we serve clients globally to support a broad range of software and technology solutions. Revynox collects and processes personal data for our own business management purposes and to deliver our services effectively. The following Privacy Policy describes our practices for data collection and usage for these purposes.

In addition to our direct data collection, Revynox also processes personal data provided by our clients that they have collected independently or through our Services. This customer-controlled data is used strictly as directed by our clients and according to our agreements with them. If we have access to your data as part of a service agreement with one of our clients, please refer to their privacy policy for a comprehensive understanding of their data-handling practices.

How to Contact Us

If you have any questions regarding this Privacy Policy, our data practices, or your personal data rights—including accessing, correcting, deleting, or restricting the use of your personal data—please reach out to us. For any data where we act solely as a service provider for one of our clients, we recommend contacting the client directly with your request.

You can contact us by:

  • Email: contact@revynox.com
  • Mail: Revynox, [Apt. 404, 551 Rue de la Montagne, H3S 6S4, Montreal. Quebec

Or, submit your request directly through our website at www.revynox.com 

Changes to this Policy

We will manage your personal data in accordance with the version of this Privacy Policy that was in effect at the time we collected your data. We may update or modify this Privacy Policy periodically. Any changes will be posted on this page, and if you are a customer of our Services, we may also notify your administrative users (as listed in your account) via email.

It is your responsibility to review this Privacy Policy regularly. Amendments to the Privacy Policy will be effective as soon as they are posted online. By continuing to use our Services after any modifications, you accept the updated terms. If any changes materially affect your rights, and you do not agree with the updates, you may terminate your Agreement with us by providing at least thirty (30) days’ written notice. Please note that any changes necessary to comply with applicable laws or regulations may require shorter notice periods.

For access to prior versions of this Privacy Policy, please contact us at contact@revynox.com.

Categories of Individuals Whose Information We Process

We categorize individuals whose personal data we collect and process into three groups:

  1. Subscribers – These are individuals who purchase goods and services from our customers. We do not have a direct relationship with these individuals and only process their data as part of providing services to our customers, based on our customers’ instructions. This data is used strictly for the purpose of fulfilling our contractual obligations to our customers.

  2. Account Users – These are individuals who work for our customers, such as the customer’s accounting and technical staff. We engage with these individuals as part of providing services and managing the account relationship. For instance, we enable account users to manage and administer their customers’ accounts on our services platform, send them invoices, provide technical support, and other related correspondence.

  3. Visitors – These are individuals who visit our websites, social media pages, offices, or interact with us in person, such as at trade shows or other events. Visitors may also interact with us online or in other ways, but they are not considered subscribers or account users.

This categorization helps us manage and protect the data we handle in accordance with the applicable privacy laws.

Information We Collect

At Revynox, we are committed to protecting your privacy. To provide you with the best services, we collect various types of information, including personal data, as outlined below:

1. Personal Information You Provide

We collect personal data that you voluntarily provide to us when you interact with our services. This may include:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Account Information: Information you provide to create or manage your account, such as your username, password, and other account settings.
  • Payment Information: If you make a purchase or payment, we collect billing information such as credit card details, billing address, and payment history.
  • Communication Data: Information you provide when contacting our support team, submitting inquiries, or participating in surveys or feedback requests.

2. Information Collected Automatically

We automatically collect certain information when you visit or use our website or services, including:

  • Usage Data: This includes information about how you interact with our website, such as pages viewed, links clicked, and time spent on the site. This helps us analyze trends, track usage, and improve our services.
  • Device and Browser Information: We collect details about the device you use to access our services (e.g., IP address, operating system, browser type, device type) to enhance the user experience and ensure the functionality of our platform.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about how you navigate our website and interact with our services. This helps us customize your experience, analyze site usage, and deliver targeted advertising.

3. Information We Collect from Third Parties

In certain cases, we may receive information from third parties, including:

  • Our Customers: If we are acting as a service provider, we may process personal data on behalf of our customers, as directed by them. This data is used solely for providing our services and is subject to the terms of our agreements with our customers.
  • Business Partners: We may receive information from third-party business partners to help us offer additional services or improve your experience with our platform.

4. Geolocation Data

With your consent, we may collect location-based data from your device or browser to provide location-specific services or content.

We are committed to processing your data only in accordance with the terms of this Privacy Policy and applicable data protection laws.

Purpose for Collection and Use of Personal Data

At Revynox, we collect and process your personal data for specific, legitimate purposes related to providing and improving our services. The personal information we collect may be used for the following purposes:

1. Providing and Managing Services

  • Account Management: To create, manage, and maintain your account, including providing access to our platform and services.
  • Customer Support: To respond to inquiries, provide technical assistance, resolve issues, and offer customer support.
  • Service Delivery: To fulfill orders, process transactions, manage subscriptions, and deliver the products and services you request.

2. Communication and Updates

  • Service Notifications: To send you updates, reminders, and important notices related to your account or the services you use.
  • Marketing and Promotional Communications: With your consent, we may send you promotional materials, offers, newsletters, or other marketing communications about our services. You can opt out of marketing communications at any time.
  • Surveys and Feedback: To solicit feedback and surveys to improve our services and customer experience.

3. Enhancing User Experience

  • Website and Platform Improvements: To analyze how you use our website and services, improve functionality, and optimize user experience.
  • Personalized Services: To offer customized content and features based on your preferences and usage patterns.
  • Security: To monitor and enhance the security of our platform and protect against fraudulent or unauthorized activities.

4. Legal and Compliance Obligations

  • Legal Compliance: To comply with legal obligations, enforce our terms of service, and address any legal claims or disputes.
  • Audit and Record-Keeping: For accounting, auditing, and other business compliance purposes.
  • Regulatory Requirements: To comply with data protection laws, including responding to data requests from authorities or as required by law.

5. Analytics and Research

  • Data Analytics: To analyze trends, understand user behavior, and improve the effectiveness of our services and marketing strategies.
  • Product Development: To assess how users interact with our platform to enhance and innovate our service offerings.

We will only use your personal data for the purposes for which it was collected, unless we have a legitimate reason to use it for another purpose that is compatible with the original purpose. If we need to use your personal data for any new purposes, we will notify you and seek your consent, where necessary.

Information Collected through Technology

In addition to the personal information you provide directly, we may collect certain information automatically through technology when you interact with our website, mobile applications, or use our services. This information helps us enhance your experience, improve our services, and ensure the functionality of our platforms. The types of information collected through technology include:

1. Cookies and Similar Technologies

  • Cookies: We use cookies, which are small text files stored on your device, to help improve your experience on our website. Cookies enable us to recognize your browser and capture information such as your preferences, login status, and browsing activity. They also help us understand how users interact with our website and services, allowing us to offer personalized content and improve site performance.

  • Cookie Types:

    • Essential Cookies: Necessary for the basic operation of our website and services (e.g., remembering your login credentials or session information).
    • Performance and Analytics Cookies: These cookies collect data on how visitors use our website, such as pages viewed and time spent on the site. This helps us analyze trends and improve the user experience.
    • Functional Cookies: Used to remember your preferences and settings, so we can provide you with a more personalized experience.
    • Advertising and Tracking Cookies: These cookies help us deliver targeted ads and track your engagement with them across various websites.

  • Managing Cookies: You can control cookie settings through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may impact your ability to use certain features of our website or services.

2. Web Beacons and Pixel Tags

  • Web Beacons: Our website and email communications may contain web beacons (also known as pixel tags or clear GIFs). These are small images embedded in web pages or emails that allow us to monitor how you interact with our content (e.g., whether you opened an email or clicked on a link).

  • Usage: We use web beacons to track usage patterns, improve the content we deliver, and monitor the effectiveness of our email campaigns.

3. Log Files

  • Server Logs: When you visit our website, our servers automatically collect certain technical information through log files, including your IP address, browser type, device type, operating system, and other technical data. This information helps us monitor and improve the performance and security of our website and services.

  • Analytics: We may use third-party analytics tools, such as Google Analytics, to gather insights into website traffic and usage patterns. These tools collect data such as pages visited, time spent on the site, and user demographics.

4. Location Data

  • Geolocation Information: We may collect location information if you grant us permission to access your device’s location features. This helps us provide location-based services and improve your user experience.

5. Device Information

  • Device Identifiers: When you access our services through mobile apps or other devices, we may collect device-specific information such as the device model, operating system, and unique device identifiers. This helps us improve the compatibility and performance of our services across different devices.

6. Third-Party Services

  • Third-Party Cookies: We may allow third-party service providers, such as advertising networks or social media platforms, to set cookies on your device. These third parties may use the information they collect to deliver targeted advertisements, track your browsing behavior, and provide analytics services.

7. Do Not Track Signals

  • Do Not Track: Some web browsers offer a “Do Not Track” (DNT) feature that sends a signal to websites indicating that you do not want to be tracked. Currently, our website does not respond to DNT signals, as the industry standard for DNT is still evolving.

By using our website and services, you consent to our use of cookies, web beacons, and other technologies as described in this Privacy Policy. You can manage your preferences and control the collection of certain data through your browser settings, although this may affect your user experience.

Advertising Ecosystem

At Revynox, we use online advertising services that facilitate a practice known as “online behavioral advertising.” These services aggregate data about an individual’s behavior across various websites and online services, and use that data to deliver targeted advertising. For example, we permit Google’s advertising services to collect data about your interactions with the Revynox website and related content.

Google combines the data it collects from multiple sources, including Revynox and other websites, and uses this aggregated data to target ads to individuals based on specific behavioral criteria. Google does not share this aggregate data with Revynox, but we can infer that users who interact with our ads meet the criteria we have set for our advertising campaigns.

Google collects this data using technologies such as cookies, web server logs, clear GIFs, and other data collection methods. To learn more about how this data is used and how you can manage your preferences, refer to the Information Collected Through Technology section. You can also find details on how to disable cookies in the Choices About Your Information section.

How We Share Information

Revynox only shares personal information in a few limited circumstances, as outlined below. We do not rent or sell personal data for marketing purposes. According to the California Consumer Privacy Act (CCPA), the definition of “sale” can include allowing third-party advertisers to collect data for use in their advertising services. In the past 12 months, we have permitted third-party services such as Google Ads, Facebook, Twitter, and LinkedIn to collect data via advertising cookies. For more details on how to disable these cookies, please refer to the Information Collected Through Technology and Choices About Your Information sections.

We may share personal information in the following circumstances:

  • With third-party providers (either our own or our customers’) whose software or services interface with or may receive information from our website, services, or other systems, but only as directed or approved by our users or as necessary to fulfill requests submitted by our customers or their users.

  • With third-party providers that offer us technology or support services (e.g., web hosting, analytics), strictly for the purpose of fulfilling their work for us. Certain third-party tools may be enabled or used in our services only with customer authorization or consent. A list of these third-party service providers (or “subprocessors” in relation to our data processing agreements with customers) is available at Revynox Subprocessors, and we reserve the right to change these service providers at any time, as long as we comply with legal or contractual obligations.

  • With our affiliates, ensuring that they adhere to this Privacy Policy. Affiliates include companies that control, are controlled by, or are under common control with Revynox.

  • With other users with whom you share information via interactive features on our website. Information shared in these forums may be viewed by all users with appropriate access and may be publicly distributed.

  • With your employer or first responders in cases of emergency, safety, or security, if necessary to provide the services subscribed to by our customer.

  • With your consent, we may use or disclose your personal information for any other purpose.

  • With law enforcement or third parties when required by court order, legal process, regulations, or to enforce our contracts. This also applies if we believe the disclosure is necessary to protect our users’ rights, property, safety, or to comply with legal obligations.

  • In the event of a change of control (such as a merger, sale, or transfer of business), we may transfer your information to the new owner of the business.

  • For aggregated or anonymized data, we may use, store, transfer, or disclose information that does not personally identify any individual without restriction.

Special Note on Payment Processors: As part of Revynox’s payment services, we provide integrations for online data exchanges between our services and various payment processors. These payment processors are not our subprocessors; they are subprocessors of our customers. Our customers’ use of these services is governed by the Supplemental Terms of Service for Revynox Payments, available here. Each payment processor has its own privacy policies, and our customers are responsible for ensuring that these policies meet their needs. Personal data processing through Revynox Payments is conducted in accordance with the Payments Terms and the standards of the payment processors involved.

How We Protect Your Information

Revynox regularly reviews its data collection, storage, and processing practices to ensure that we only collect, store, and process the minimum amount of personal information required for the specific purposes for which it was collected. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current. However, we rely on our account users to update their personal data as necessary.

Except as otherwise agreed with our customers, any information collected through our website or services is stored and processed in the United States. If you access or use our services from outside of the United States, you consent to the transfer of your data to the United States. If you are a subscriber and have any questions regarding the location of your information’s storage or processing, please contact the applicable customer for verification.

Keeping Your Information Safe: Revynox maintains industry-standard administrative, technical, and physical procedures to protect information stored in the servers we use, which are located in the United States. While no service provider can guarantee absolute security when communicating over the internet or wireless networks, we are committed to taking steps to help secure personal information in our possession.

Access to personal information is restricted to authorized Revynox personnel through secure user/password credentials and optional two-factor authentication. Only employees and agents who require access to perform their job functions are granted access. We use industry-standard Secure Socket Layer (SSL) encryption technology to protect the data transmitted to or from our services. Other security measures include data encryption, firewalls, and physical access controls.

However, it’s important to note that any information you disclose online can potentially be accessed by others. You should always be mindful of the information you share, as it may be used by others without your consent.

User Responsibilities: If you use our services, you are responsible for maintaining the confidentiality of your access information and password. You are also responsible for restricting access to your devices and agree to accept responsibility for all activities that occur under your account. We cannot secure any personal information that you release on your own, or that you request us to release to a third party with whom you’ve shared access.

Breach Notification: Where required by applicable law or contract, Revynox will notify the relevant parties or individuals of any loss, misuse, or alteration of personal information. In such cases, the affected parties will be informed so they can take appropriate action to protect their rights. If the compromised information is customer data, we will notify the applicable customer and work with them to ensure that the necessary notifications are made to affected individuals.

Choices About Your Information

Access and Modification Requests: If you would like to know what personal data we have about you, or if you would like us to correct inaccurate data, delete your personal data, or restrict the use of your personal data, please send us a request. Our contact information is provided above under How to Contact Us.

Where our use of your data is based on your consent, you may withdraw your consent at any time. We commit to responding to your request promptly and honoring your reasonable requests. We will comply with all applicable legal requirements related to your requests. However, please note that we are not obligated to delete or restrict the use of your data in ways that prevent us from fulfilling our legal obligations to our customers or that interfere with necessary record-keeping to demonstrate compliance with our contracts and applicable law.

Account Information and Settings: Customers or account users with registered user accounts may update their account information by contacting us. For any updates to personal data or account settings, please reach out directly.

Promotional Emails: Users of our website may opt out of receiving promotional emails by following the opt-out instructions provided in those communications. However, customers or personnel maintaining registered user accounts cannot unsubscribe from service-related messaging. If you wish to be removed from our marketing lists, please contact us directly. Please note, it may take up to 10 days to remove your contact information from our marketing communications, so you may continue receiving emails for a short period after submitting your request.

If you have any questions about reviewing or modifying account information for registered users or any other user information (other than subscriber data) in our files, feel free to contact us directly.

Subscriber Data: Subscriber data is provided and controlled by our customers or the applicable account user. If you have questions about reviewing, modifying, or deleting subscriber data, please contact the customer with whom such data is associated directly.

Deleting or Disabling Cookies: Certain features of our website or services require cookies to function properly. If you disable cookies, these features may not work as intended. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information on how to disable or delete flash cookies (local stored objects), please refer to your browser’s help index or visit Adobe’s guide.

Data Retention: Revynox may retain user personal information for a commercially reasonable period for backup, archival, legal compliance, or audit purposes. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. Usage data is generally retained for a shorter period, except when used to enhance the security or functionality of our website, or when required by law.

Once we no longer have a legitimate business need to process your personal information, we will either delete, anonymize, or securely store your information and isolate it from any further processing until deletion is possible. If this is not feasible (e.g., due to backup archives), we will take steps to securely store and limit access to your personal information.

If you have any questions about data retention or deletion, please contact us at contact@revynox.com.

Additional Privacy Rights for Certain Users

Certain non-U.S. countries or territories, such as the European Economic Area (EEA) and the United Kingdom (UK), as well as specific U.S. states, including California, Nevada, Connecticut, Colorado, Virginia, and Utah, have personal or consumer privacy laws that may provide additional rights regarding the use of your personal information. This section applies to residents of such states and territories who live there permanently, as applicable. It includes terms defined by the laws of these regions, such as “Personal Information,” which may also be referred to as “Personal Data” under certain privacy laws.

European Economic Area (EEA) and Other Territories: Your Rights under the General Data Protection Regulation (GDPR)

If you are from the EEA or other applicable territories, you may have the following rights under applicable laws, including the GDPR:

  1. Right to Erasure: In certain situations, you may have the right to request the deletion of personal data we hold about you, especially when it’s no longer necessary for the purposes it was originally collected. However, we may need to retain certain data for record-keeping, completing transactions, or complying with legal obligations.

  2. Right to Object to Processing: You may request that Revynox stop processing your personal data or cease sending marketing communications to you.

  3. Right to Restrict Processing: In some cases, you may request that we restrict the processing of your personal data, particularly if you believe the data we hold is inaccurate or unlawfully processed.

  4. Right to Data Portability: You may request a copy of your personal information in a structured, machine-readable format and ask us to transfer that information to another data controller.

If you wish to exercise any of these rights, please refer to the Consumer Requests and Verification section below. We may take steps to verify your identity before responding to your request, to protect your privacy and security.

You also have the right to lodge a complaint with a data protection authority regarding our data collection practices. For more information, please contact your local data protection authority. A list of EU data protection authorities can be found here.

California Residents: Shine The Light and CCPA Rights

  1. Shine the Light: Under California Civil Code Section 1798.83, California residents may request information about personal data shared with third parties for direct marketing purposes. To request this information, please contact us as outlined in the How to Contact Us section with reference to California Disclosure Information.

  2. California Consumer Privacy Act (CCPA):

    • Right of Access: You have the right to request information about the personal data we collect about you, including the categories of data, the sources of collection, the business purpose, and the third parties with whom we share the data.
    • Right of Deletion: You can request the deletion of any personal information we have collected from you, subject to certain exceptions.
    • Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. While we do not sell personal information for monetary consideration, we may use third-party tools that may be interpreted as sharing information. Please see How We Share Your Information for further details.
    • Right to Limit Use and Disclosure of Sensitive Information: You may request limitations on the sharing, use, or disclosure of your sensitive personal information, though we do not process sensitive information in this way.

To exercise these rights, refer to the Consumer Requests and Verification section below.

Virginia, Colorado, Connecticut, and Utah Privacy Rights

Residents of Virginia, Colorado, Connecticut, and Utah have specific rights regarding their personal information under the respective state privacy laws (VCDPA, CPA, CTDPA, UCPA):

  1. Right to Access: You have the right to confirm whether we are processing your personal information and request access to it.

  2. Right to Correction: You have the right to request corrections to any inaccuracies in your personal information.

  3. Right to Deletion: You have the right to request the deletion of personal information we have collected from you, with certain legal exceptions.

  4. Right to Data Portability: You may request a copy of your personal data in a portable format.

  5. Right to Opt-Out: You may opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling for significant decision-making purposes.

To exercise these rights, please refer to the Consumer Requests and Verification section below.

Nevada Privacy Rights

Under Nevada’s privacy law, you have the right to request that we not sell your personal information. Although we do not currently sell personal information, you may submit a request to opt-out if our practices change in the future. To exercise this right, please contact us as specified in the How to Contact Us section.

Consumer Requests and Verification

If you would like to exercise any of the rights outlined above, please contact us using the details provided in the How to Contact Us section. We may need to verify your identity before responding to your request to ensure your privacy and security.

International Transfers

We will comply with laws applicable to the transfer of personal data across international borders. We provide appropriate contractual commitments to our customers in the European Union (EU), countries within the European Economic Area (EEA) that are not part of the EU, the United Kingdom (UK), and other jurisdictions requiring protections for the transfer of personal data to the United States.

Maxio, and/or its subsidiaries, have appointed a representative in the EU and the UK under Article 27 of the General Data Protection Regulation (GDPR) as follows:

United Kingdom Art 27 Data Protection Representative

VeraSafe has been appointed as Maxio’s representative in the UK for data protection matters, pursuant to Article 27 of the UK General Data Protection Regulation (UK GDPR). If you are located in the United Kingdom, VeraSafe can be contacted for inquiries related to personal data processing.

European Union Art 27 Data Protection Representative

VeraSafe has been appointed as Maxio’s representative in the EU for data protection matters, pursuant to Article 27 of the General Data Protection Regulation (GDPR) of the European Union. If you are located in the EEA, VeraSafe can be contacted for inquiries related to personal data processing.

  • Contact VeraSafe:

Children’s Privacy

BY USING THE WEBSITE OR OUR SERVICES, YOU ATTEST THAT YOU ARE 18 YEARS OF AGE OR OLDER. We do not knowingly collect personal information from anyone under the age of 16.

If we discover that we have collected personal information from a child, we will take steps to delete that information. If you are a parent or guardian and believe that we have inadvertently collected personal data about your child without your consent, please contact us using the details in the How to Contact Us section, and we will delete that information promptly.

Links to Other Websites and Applications

Please remember that this Privacy Policy applies to our Website only and not other websites or third party websites or software applications that may be linked via our Webite or Services, which may have their own privacy policies. You should carefully read the privacy practices of each linked site before agreeing to engage with the linked site through the Website or services. We assume no responsibility or liability for the privacy practices of any vendor or operator of linked sites.

Questions, Complaints and Disputes

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us as noted under the How to Contact Us section. We will respond to your inquiries as soon as is practicable.

Class Action Waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Dispute Resolution

Except as otherwise expressly provided above (or with respect to a customer, the applicable contract with such customer), or otherwise required by applicable law, you agree that:

  1. This Policy is governed by the laws of the State of Delaware, United States of America.
  2. The exclusive jurisdiction of any actions arising out of, relating to, or in any way connected with this Privacy Policy shall be in the state or federal courts, as applicable, with jurisdiction over Gwinnett County, Georgia, United States of America.
  3. Any dispute, controversy, or claim arising out of or relating to this Privacy Policy or the collection, use, storage, or transfer of any of your information or data, including, but not limited to, the arbitrability of the matter or the formation, interpretation, scope, applicability, termination, or breach of this Privacy Policy, shall be referred to and finally determined by arbitration in accordance with the JAMS Streamlined Arbitration Rules and Procedures or JAMS International Arbitration Rules (if the matter is deemed “international” within the meaning of that term as defined in the JAMS International Arbitration Rules).
  4. The arbitration shall be administered by JAMS, shall take place before a sole arbitrator, and shall be conducted in the metropolitan Atlanta, Georgia, area. If the JAMS International Arbitration Rules apply, the language used in the proceedings will be English. Judgment upon the arbitral award may be entered by any court having jurisdiction.
  5. This section applies to and requires arbitration of all disputes, controversies, and claims, regardless of whether such disputes, controversies, or claims concern a single individual, entity, or other person, multiple individuals, entities, or other people, or classes of individuals, entities, or other people.
  6. You hereby consent to receive service of process by electronic means or social media to the extent allowed by the applicable court. This constitutes express agreement of the parties regarding your consent pursuant to United States Federal Rule of Civil Procedure 5(b)(2)(E) and any applicable state (or other jurisdiction) equivalent.
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